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We are very happy with the logs we have purchased from Certainly Wood and now refuse to buy anything else!

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Questions & Answers

Where can I buy my firewood and other Certainly Wood products?
Use the ‘postcode search’ facility to find out where your nearest retailer is located. You can either buy small quantities from these retailers or you can order bulk deliveries which will be delivered direct to your door.
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Why kiln dried and how is this done?
The reason for kiln drying is to improve the overall quality of the wood providing you with the best possible quality every time.
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How long should wood be ‘seasoned’ for?
Length of seasoning is almost irrelevant, so be careful when being told how long wood has been ‘seasoned’ for. This is simply because if trees have been cut down and left in the forest without being split into logs, they will hardly dry.
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When is the best season to buy firewood in the UK?
If you are buying our kiln dried wood which is ready for immediate burning, this can be bought at any time of the year, but it is best to keep stocked up to avoid running out.
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How much does your wood weigh?
You should never buy wood by weight as the wetter it is, the more it weighs.
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How do I know how dry the wood is?
By far the best way is to use a moisture meter to measure the moisture content and this should be 15-25%.
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What sized logs can I buy?
Our standard size is 25cm (9.75 inches)
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What is the likely lead time for delivery?
We always carry stock, even during the busy winter, but delivery will always be made within about 4-7 days from order.
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How much firewood will I need for a typical winter?
A tricky question to answer as it will depend on so many factors. However, this is a common question we get asked so to give you some idea. Assuming you are using the most efficient fuel – kiln dried, then in an average year you are likely to use 3-4 cubic metres of firewood.
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How do I contact Certainly Wood?
The best way is to simply send us an email – office@certainlywood.co.uk
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