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Firewood Delivery - potential problems

Things really have changed quite dramatically in the last five years with firewood delivery. In the old days, and still prevalent now, local suppliers would gather wood, saw and chop into logs, then deliver to local customers in a trailer, truck, van, Landrover or pick-up. Some local deliveries are now done with small crane lorries delivering logs in bulk bags, but with the onset of online sales of firewood about 5-6 years ago there is now another method of delivering logs direct to customer's homes.

Most of those advertising sales online will have their logs delivered using national pallet networks and there are now several different companies that operate such networks. The delivery process does have its limits in that everything gets delivered on a pallet and dropped off using a tail lift lorry with a small hand pump truck to help get the pallet as close to the property as possible. However, there can be issues with access, steep drives, gravel drives, gateways and health and safety, but having said that the whole network delivery system is remarkably efficient and cost effective with pallets being delivered throughout the UK direct to a home for about £40 per pallet - not bad really! Palletways 7.5 tonne lorry

There is now an unforeseen problem looming within the Road Haulage industry - a shortage of drivers! Several years ago the government decided that ALL bus, coach and now lorry drivers should be CPC (continual professional development) trained and undertake 35 hours of training by September 2014 and anyone choosing not to complete this training would have to stop driving. The problem within the industry is that drivers are generally mature in age and many have chosen not to do the CPC training, so there is now a shortfall of drivers and the RHA (road haulage association) is now calling on the Government to provide funding to recruit new drivers and help meet the shortfall of 45,000 drivers. The effect of this, they claim is that it could affect Christmas deliveries.


2 thoughts on “Firewood Delivery - potential problems”

  • Steven Chow

    "Why I am Not Buying Certainly Wood This Year".
    Bought pallet of 50 last year. Still have 15 bags left. Many of the bags were damaged I suspect, during packing because some of the logs were too big than the quoted nominal specifications. Too big in fact that I had to buy a log splitter. Minimum order of 50 bags is too many for a mild autumn + 15 bags left over from the previous year. Even with 10% discount, it works out at £5.20 a bag whereas I could buy at £5.40 at 10% discount at local B&Q store at quantities that suits our storage, which is approximately 50 bags plus 10 bags of coal. But smaller quantities from B&Q with only 20p penalty per bag means I could mix & match quantities of coal we choose. (This year we may try to burn more coal than logs for the vonvenience). Being able to buy when we want, at quantities we want, means we can choose a dry Wednesday (10% discount for over 60's) to buy them. When buying from B & Q we could choose bags which are not split. We have to buy small bags instead of builders' bags because it is easier to handle for my older partner who is only 5ft.2, and aged 76; any bigger then she would have difficulty. Whereas if we were to order a pallet, it could be delivered when it was raining. By the way, where I bought the coal today at B&Q it was kept under cover at our store - although previous years I noted that they they were outdoors. Therefore Certainly Wood would have to be much more competitive in price before I would change my stocking habit of fuel. However, I must say I am convinced the kiln dried logs you supply is a good product. Have you considered supplying through DIY stores ? By the way, our local fire place dealer, when I purchased from him, did sell single bags ore more but prices were just not competitive. Henced we tried buying direct from Certainly Wood last year.You may have many loyal customers but for us, and our ability to alternative supplier, I am afraid Certainly Wood is not competitive enough.
    Yours faithfully,
    Steven Chow

    • Nic Snell

      Thanks for your reply to our latest blog and fully understand that buying in smaller quantities is better for you as it is for many people. We don't sell through the likes of B&Q as we prefer to deal with smaller outlets such as Garden Centres and Country stores and this is where customers can buy small quantities. The best time to stock up is in August when we normally have our best discounts - up to 20%. This is when our large 1.6m3 bulk bag works out at £4.01/bag equivalent (There is the equivalent of approx. 48 little bags in a 1.6m3 bulk bag) In the same instance the 80 bag pallet at 20% discount works out at £4.35 per bag. However I fully appreciate that not everyone has sufficient space, hence most of our wood is sold through smaller retailers to serve the needs of those that need to buy in much smaller quantities.
      Kind regards
      Nic - MD