Cookie Policy
Introduction
By visiting the Certainly Wood website, you are agreeing to the terms outlined in this Cookie Policy. Please read this carefully so you understand how we use cookies and similar technologies. If this policy is updated, changes will be reflected on this page. The latest update was registered in April 2026.
What are cookies?
A cookie is a small text file that stores information about your visit to a website. It is placed on your computer or mobile/tablet device when you access a website and is used to recognise your device on return visits. Cookies can be either session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device for a set period of time.
Cookies are widely used to ensure websites function efficiently and to provide a better user experience. They can support essential site functionality, remember your preferences, and help website owners understand how visitors interact with their site. For further general information about cookies, including how to manage or disable them, you can visit www.aboutcookies.org.
How do we use them?
Our website uses cookies to distinguish you from other users and to provide improved functionality when you are browsing. Unless you have adjusted your browser settings to disallow cookies, our systems will issue cookies where necessary. If you have switched off your cookies, please be aware that some of the website functionality may not work as seamlessly as you may expect.
The cookies that we use only collect anonymous information, however, not all the cookies on our sites are set by us. Please see the section below on third party cookies.
What cookies do we use?
The cookies on our website fall into four main categories: strictly necessary cookies, personalisation cookies, marketing cookies, and analytics cookies. Strictly necessary cookies are required for the operation of our website and enable core functionality such as security, network management, and accessibility. Personalisation cookies allow the website to remember your preferences and provide enhanced, more tailored features. Marketing cookies are used to track visitors across websites and help deliver relevant advertising, as well as measure the effectiveness of our campaigns. Analytics cookies allow us to track and recognise visitors browsing the website, and to see what they are interested in. This data is classified as anonymous demographic data and helps us improve the service we offer you online.
Below are listed the cookies that we use on the Certainly Wood website. This is a list of cookies we have authorised or operate on our behalf by third-party organisations:
Name of Cookie and what does it do?
_ga, ga*
These cookies collect information through Google Analytics 4 in an anonymous form and record data such as the pages that you have visited, how long you spend on the site, and how you arrived at the website. This helps us analyse visitor traffic and improve website performance.
PHPSESSID
This cookie is used to maintain a consistent browsing session.
Shopify (website platform):
Cookies may include: _shopify_y, _shopify_s, _shopify_sa_t, _shopify_sa_p, _secure_session_id, cart, cart_sig
These cookies are used to enable core website functionality, including shopping basket management, checkout, and user session tracking.
Meta Pixel (Facebook / Instagram advertising)
Cookies may include: _fbp, _fbc
These cookies may be used to track visitor behaviour after clicking on adverts, measure campaign performance, and support remarketing activity.
Google Ads / remarketing services
Cookies may include: _gcl_au, _gcl_aw, IDE
These cookies may be used to measure conversions, optimise advertising campaigns, and deliver relevant adverts across Google’s advertising network.
Name of Cookie and what does it do?
VISITOR_INFO1_LIVE
This cookie is in place to manage and optimise YouTube video playback on this site.
NID, PREF, khcookie, SNID
These cookies are used by Google services such as Google Maps to ensure functionality and track the service they provide.
Where can I find more information, and how do I turn cookies off or delete cookies?
You can manage or disable cookies through your browser settings. Most browsers allow you to view, delete, or block cookies entirely. Please note that if you choose to block all cookies, parts of our website may not function correctly and your user experience may be affected.
For more information on managing cookies, you can visit www.aboutcookies.org. To manage cookies on mobile devices, you may need to refer to your handset manufacturer’s guidance.
Company details
This website is owned and operated by Certainly Wood Limited. We are a registered company in England and Wales with company registration number 05473995, and our registered office is at Lower Lulham, Madley, Hereford, HR2 9JJ.
You can contact us:
- by post, using the postal address given above;
- using our website contact form;
- by telephone, on the contact number published on our website from time to time; or
- by email, using the email address published on our website from time to time.