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Fire Club Membership
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In this video, we show you how to purchase the Fire Club membership.
It's important to note that you must purchase membership before making a purchase to enable to the perks to be applied.
How To Purchase Membership
How To Access Your Membership Portal
In this video, we show you how to access your membership portal, after membership has been purchased.
If you need information on how to purchase membership, click here
How To Shop Subscription Products
In this video we show you how to set up a subscription to a Certainly Wood product. Here's how you do it:
- Find the product you want to purchase
- Click "subscribe & save"
- Choose your log and pack size
- On the dropdown, select the frequency of when you'd like your logs delivered
- Add the product to trolley and choose the delivery date of your first order
- Future consignments will be delivered depending on the frequency selected. This can be altered in your customer portal
Benefits Of Membership
In this video, we talk you through the various benefits customers recieve when they become a part of our Fire Club.
Members recieve:
- Minimum 10% off their orders
- Free KindleFlamer 50 pack on sign up/renewal
- Upgraded delivery services (AM/PM services)
- Free plant a tree on every order
- £15 birthday reward
How To Add Your Birthday To Your Account
As a part of your Fire Club membership, you recieve a £15 voucher code on your birthday. To ensure you get this, you have to add your birthday to your account. Here's how to do it:
1.Log into your account
2. Head to the membership landing page here
3. Scroll down to "check your member perks"
4. Click the button "add your birthday" and insert your birthday